Returns & Refunds
DraftHighlighted items are to be completed by Fortis Design Limited and its legal adviser before launch.
Returns window
[RETURNS WINDOW, E.G. NUMBER OF DAYS FROM DELIVERY]
Items that can't be returned
[E.G. CUSTOM-MADE PIECES, FINAL-SALE ITEMS: TO BE CONFIRMED]
How to start a return
Contact us on WhatsApp or by email with your order number.
Refunds
Approved refunds are returned to the original payment method through Paystack. [REFUND TIMEFRAME]